Our Purpose

To provide a consistently high-quality service that supports the ongoing functionality, high presentation and safety of our client’s premises.

  

Our Company

Maintaining Melbourne Pty Ltd is a highly regarded building management, caretaking, maintenance, and cleaning company which has been in operation since 1996.  We currently service over 3,500 tenancies daily in central and inner Melbourne, having achieved consistent growth in our portfolio through word of mouth referrals.

 

Maintaining Melbourne’s portfolio has provided the company with extensive experience in both residential and commercial building services.  Our primary focus is to provide a premium service with regard to the nature of each building.

 

Maintaining Melbourne’s target market is premium apartment complexes and corporate business facilities where the standard of service expected is very high combined with a personal level of service.  Business approach, quality people and attention to detail have positioned Maintaining Melbourne perfectly to compete in this market.

 

Our People

James Shepherd is our Managing Director and founder of the company.  James oversees all building managers and/or caretakers at each complex to ensure that the highest quality of service is provided to all complexes at all times.

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Our major strength in our service offered is the calibre of staff on our team. Maintaining Melbourne is committed to its employees and demonstrates this by paying above award salaries and labour rates, which contributes to our minimal staff turnover and an extraordinary level of commitment by staff to the service delivered.

 

We encourage our staff to pursue our core values of:-

• consistent quality service

• commitment to tasks

• innovation and involvement in planning

• development of resident and occupant familiarity

• carry out tasks in line with our processes and site-specific requirements

 

We have appropriate specialist staff designated to specific areas depending on the form of maintenance work required.  We have the ability to draw on a network of qualified trades people such as plumbers, electricians, mechanical service contractors, access control companies, fire protection companies, intercom security companies, and general repair personnel.